Copy rules · honesty
MG-HON-002
Must honesty human review
The rule
FAQ answers state boundaries — what is not included, when the offer does not fit — not just reassurance.
Why
Boundary answers pre-qualify and build the trust that closes the qualified.
Applies to
This rule is a human review criterion; the validator cannot judge it from an outline alone.
Full record
{
"id": "MG-HON-002",
"category": "honesty",
"severity": "must",
"statement": "FAQ answers state boundaries — what is not included, when the offer does not fit — not just reassurance.",
"rationale": "Boundary answers pre-qualify and build the trust that closes the qualified.",
"applies_to": [
"faq"
],
"machine_checkable": false
}